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Powered by Chalky Arcade

Privacy Policy

Last updated: 11 August 2026

1. Introduction

Thank you for visiting Solitaire Arcade (solitaire-arcade.com).

Solitaire Arcade is operated by Chalky Arcade, an Australian business (“Chalky Arcade”, “we”, “us”, or “our”).

This Privacy Policy explains what personal information we collect when you use our site, how we use it, and your choices. If you do not agree with this policy, please do not use the site.

Please also read our Terms of Use.

2. Contact us

If you have questions about this policy or want to exercise your privacy rights, use our contact form.

For privacy-related requests (access, correction, or deletion), include “Privacy request” in the subject line. We aim to respond within 30 days.

3. What is personal information?

Personal information is information about an identifiable individual. It can include your name, email address, online identifiers, and information about how you use our site.

4. What we collect

The information we collect depends on how you use Solitaire Arcade.

Information you provide

  • Contact form: name, email address, subject, and message.
  • Bug reports: title, description, and any details you choose to include.
  • Account (optional): if you sign in with Google, we store an internal account ID, username, avatar choice, and gameplay-related data such as scores, favourites, session counts, and badges. We do not intentionally store your Google email, name, or photo in our database.

Information collected automatically

  • Technical data: browser type, device and screen information, general usage data, and similar information needed to run the site, fix problems, and prevent abuse.
  • IP address: we may use a hashed form of your IP address for rate limiting on contact and bug-report submissions.
  • Cookies and local storage: data stored on your device for sign-in, your ad/analytics consent choice, theme preferences, and guest favourites (if you are not signed in).

Information collected with your consent

Legacy consent banner (during cutover): If you click Accept, we and our partners may collect advertising and analytics data as described below. If you click Decline, non-essential advertising and analytics technologies should not load.

Google Privacy & messaging (EEA, UK, and Switzerland): When active, Google presents advertising consent choices through our ad tag. We read Google's consent signals for application analytics where enabled, but we do not override Google's advertising decisions on that path.

Application analytics banner (outside European CMP regions): Where shown, our analytics banner controls application analytics only (such as Google Analytics and Microsoft Clarity). It is not an advertising opt-out — advertising may continue regardless of that choice.

When permitted, we and our partners may collect:

  • Advertising data: cookies and similar technologies used to show ads and measure ad performance (for example, through Google Ad Manager). See Section 8 (Advertising partners) below.
  • Analytics data: information about how the site is used, through tools such as Google Analytics, Microsoft Clarity, and error-reporting services such as Sentry (if enabled).

5. How we use your information

We use personal information to:

  • provide games and optional account features;
  • save scores, favourites, and profile-related data;
  • respond to contact and bug-report messages;
  • keep the site secure and prevent abuse;
  • show advertising (with your consent);
  • understand site performance and fix errors (with your consent);
  • comply with applicable law.

We do not sell your personal information for money.

6. Legal bases (EEA and UK users)

If you are in the European Economic Area (EEA) or the United Kingdom, we process personal information on the following bases:

PurposeLegal basis
Providing accounts, gameplay features, and core site functionalityPerformance of a contract / steps at your request
Security, abuse prevention, bug fixing, and basic site operationLegitimate interests
Advertising and non-essential analyticsConsent
Compliance with legal obligationsLegal obligation

You may withdraw consent for advertising and non-essential analytics at any time by declining cookies or clearing your consent choice (see Section 9). Withdrawal does not affect processing that already occurred.

7. Who we share information with

We use service providers to operate our site. They process information on our behalf and under their own terms and privacy policies. These may include:

  • Google — sign-in, Google Privacy & messaging (advertising CMP where applicable), and analytics (where enabled and consented);
  • Microsoft — Clarity analytics (where enabled and consented);
  • Sentry — error reporting (where enabled and consented);
  • Vercel — website hosting;
  • Neon — database hosting;
  • Resend — email delivery for contact form messages.

We may also disclose information if required by law or to protect our rights, users, or the security of the site.

Data may be stored or processed outside Australia, including in the United States.

For advertising technology partners, see Section 8.

8. Advertising partners

When you use Solitaire Arcade and advertising is enabled, advertising technology partners may process device and usage data for ad delivery, measurement, fraud prevention, or related purposes, subject to applicable law and consent signals.

In the EEA, UK, and Switzerland: When Google Privacy & messaging is active, Google acts as the certified consent management platform (CMP) and presents advertising choices through our Google Publisher Tag. We do not override Google's advertising consent decisions on that path.

Outside those regions: Advertising may be served through Google Ad Manager. Application analytics (if any) are controlled separately and do not block advertising.

Our partner list is based on our Google Ad Manager Authorized Technology Providers (ATP) export and may change when we update our ad configuration:

  • Google LLC
  • Google Advertising Products
  • Index Exchange
  • OpenX
  • PubMatic
  • Rubicon Project (Magnite)
  • TripleLift
  • Xandr (Microsoft)

Each partner processes data under its own privacy policy. For Google, see the Google Privacy Policy and Google Ads & Privacy.

Use Privacy choices in the site footer (when available) to reopen consent interfaces. In regions where Google Privacy & messaging applies, use Google's interface for advertising preferences. Where our analytics banner is shown, it controls application analytics only.

9. Cookies and similar technologies

We use cookies and similar technologies on your device.

Essential uses include keeping you signed in, remembering choices needed to run the site, and operating core features.

Non-essential uses (only with applicable consent) include advertising, analytics, and error reporting.

Managing choices: Use Privacy choices in the site footer when available. In the EEA, UK, and Switzerland, Google Privacy & messaging controls advertising preferences. Where our analytics banner appears, it controls application analytics only.

You may also clear cookies and site data through your browser settings. Declining non-essential cookies may limit advertising and analytics features but should not prevent basic play.

For ad technology providers, see Section 8.

10. How long we keep information

We keep personal information only as long as needed for the purposes described in this policy, unless a longer period is required by law.

In general:

  • Account data: until you ask us to delete it or it is no longer needed;
  • Contact and bug-report messages: as long as needed to handle your enquiry;
  • Rate-limiting data: for a short period only;
  • Analytics and advertising data: according to each provider’s settings and your consent choices.

11. How we protect your information

We use reasonable technical and organisational measures to protect personal information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

12. Children

Solitaire Arcade is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will take steps to delete it.

13. Your rights

Depending on where you live, you may have rights to:

  • request access to personal information we hold about you;
  • request correction of inaccurate information;
  • request deletion of your information;
  • object to or restrict certain processing;
  • withdraw consent (for advertising and non-essential analytics);
  • receive a copy of your information in a portable format, where applicable.

To exercise these rights, contact us via our contact form with “Privacy request” in the subject.

Australia

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

EEA and UK

You may also have the right to complain to your local data protection authority.

United States

If you are in a US state with privacy laws, you may have additional rights regarding access, deletion, and opt-out of certain advertising-related processing. Contact us to make a request. We will update this policy with more specific US state information if and when required as our services evolve.

14. Account deletion

If you are signed in, you can delete your account from your profile page by selecting Delete account and confirming in the warning dialog. Deletion requires two steps and is not immediate on a single click.

When you delete your account, we permanently remove your account data and gameplay data we hold, including scores, progress, favourites, badges, and session history. Because sign-in is shared across the Chalky Arcade network, deletion applies to all Chalky Arcade sites tied to the same Google account — not only the site you are using.

Account deletion is permanent and cannot be undone, except for limited information we may retain where required by law (for example, anonymised server logs or records we must keep for legal compliance).

If you cannot use the profile page, you may still request deletion via our contact form with “Privacy request — account deletion” in the subject.

15. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date (11 August 2026) will change when we do. We encourage you to review this page periodically. Continued use of Solitaire Arcade after changes means you accept the updated policy.

16. Contact

Questions or privacy requests: contact form

Chalky Arcade

Operator of Solitaire Arcade

Privacy Policy

Last updated: 11 August 2026

1. Introduction

Thank you for visiting Solitaire Arcade (solitaire-arcade.com).

Solitaire Arcade is operated by Chalky Arcade, an Australian business (“Chalky Arcade”, “we”, “us”, or “our”).

This Privacy Policy explains what personal information we collect when you use our site, how we use it, and your choices. If you do not agree with this policy, please do not use the site.

Please also read our Terms of Use.

2. Contact us

If you have questions about this policy or want to exercise your privacy rights, use our contact form.

For privacy-related requests (access, correction, or deletion), include “Privacy request” in the subject line. We aim to respond within 30 days.

3. What is personal information?

Personal information is information about an identifiable individual. It can include your name, email address, online identifiers, and information about how you use our site.

4. What we collect

The information we collect depends on how you use Solitaire Arcade.

Information you provide

  • Contact form: name, email address, subject, and message.
  • Bug reports: title, description, and any details you choose to include.
  • Account (optional): if you sign in with Google, we store an internal account ID, username, avatar choice, and gameplay-related data such as scores, favourites, session counts, and badges. We do not intentionally store your Google email, name, or photo in our database.

Information collected automatically

  • Technical data: browser type, device and screen information, general usage data, and similar information needed to run the site, fix problems, and prevent abuse.
  • IP address: we may use a hashed form of your IP address for rate limiting on contact and bug-report submissions.
  • Cookies and local storage: data stored on your device for sign-in, your ad/analytics consent choice, theme preferences, and guest favourites (if you are not signed in).

Information collected with your consent

Legacy consent banner (during cutover): If you click Accept, we and our partners may collect advertising and analytics data as described below. If you click Decline, non-essential advertising and analytics technologies should not load.

Google Privacy & messaging (EEA, UK, and Switzerland): When active, Google presents advertising consent choices through our ad tag. We read Google's consent signals for application analytics where enabled, but we do not override Google's advertising decisions on that path.

Application analytics banner (outside European CMP regions): Where shown, our analytics banner controls application analytics only (such as Google Analytics and Microsoft Clarity). It is not an advertising opt-out — advertising may continue regardless of that choice.

When permitted, we and our partners may collect:

  • Advertising data: cookies and similar technologies used to show ads and measure ad performance (for example, through Google Ad Manager). See Section 8 (Advertising partners) below.
  • Analytics data: information about how the site is used, through tools such as Google Analytics, Microsoft Clarity, and error-reporting services such as Sentry (if enabled).

5. How we use your information

We use personal information to:

  • provide games and optional account features;
  • save scores, favourites, and profile-related data;
  • respond to contact and bug-report messages;
  • keep the site secure and prevent abuse;
  • show advertising (with your consent);
  • understand site performance and fix errors (with your consent);
  • comply with applicable law.

We do not sell your personal information for money.

6. Legal bases (EEA and UK users)

If you are in the European Economic Area (EEA) or the United Kingdom, we process personal information on the following bases:

PurposeLegal basis
Providing accounts, gameplay features, and core site functionalityPerformance of a contract / steps at your request
Security, abuse prevention, bug fixing, and basic site operationLegitimate interests
Advertising and non-essential analyticsConsent
Compliance with legal obligationsLegal obligation

You may withdraw consent for advertising and non-essential analytics at any time by declining cookies or clearing your consent choice (see Section 9). Withdrawal does not affect processing that already occurred.

7. Who we share information with

We use service providers to operate our site. They process information on our behalf and under their own terms and privacy policies. These may include:

  • Google — sign-in, Google Privacy & messaging (advertising CMP where applicable), and analytics (where enabled and consented);
  • Microsoft — Clarity analytics (where enabled and consented);
  • Sentry — error reporting (where enabled and consented);
  • Vercel — website hosting;
  • Neon — database hosting;
  • Resend — email delivery for contact form messages.

We may also disclose information if required by law or to protect our rights, users, or the security of the site.

Data may be stored or processed outside Australia, including in the United States.

For advertising technology partners, see Section 8.

8. Advertising partners

When you use Solitaire Arcade and advertising is enabled, advertising technology partners may process device and usage data for ad delivery, measurement, fraud prevention, or related purposes, subject to applicable law and consent signals.

In the EEA, UK, and Switzerland: When Google Privacy & messaging is active, Google acts as the certified consent management platform (CMP) and presents advertising choices through our Google Publisher Tag. We do not override Google's advertising consent decisions on that path.

Outside those regions: Advertising may be served through Google Ad Manager. Application analytics (if any) are controlled separately and do not block advertising.

Our partner list is based on our Google Ad Manager Authorized Technology Providers (ATP) export and may change when we update our ad configuration:

  • Google LLC
  • Google Advertising Products
  • Index Exchange
  • OpenX
  • PubMatic
  • Rubicon Project (Magnite)
  • TripleLift
  • Xandr (Microsoft)

Each partner processes data under its own privacy policy. For Google, see the Google Privacy Policy and Google Ads & Privacy.

Use Privacy choices in the site footer (when available) to reopen consent interfaces. In regions where Google Privacy & messaging applies, use Google's interface for advertising preferences. Where our analytics banner is shown, it controls application analytics only.

9. Cookies and similar technologies

We use cookies and similar technologies on your device.

Essential uses include keeping you signed in, remembering choices needed to run the site, and operating core features.

Non-essential uses (only with applicable consent) include advertising, analytics, and error reporting.

Managing choices: Use Privacy choices in the site footer when available. In the EEA, UK, and Switzerland, Google Privacy & messaging controls advertising preferences. Where our analytics banner appears, it controls application analytics only.

You may also clear cookies and site data through your browser settings. Declining non-essential cookies may limit advertising and analytics features but should not prevent basic play.

For ad technology providers, see Section 8.

10. How long we keep information

We keep personal information only as long as needed for the purposes described in this policy, unless a longer period is required by law.

In general:

  • Account data: until you ask us to delete it or it is no longer needed;
  • Contact and bug-report messages: as long as needed to handle your enquiry;
  • Rate-limiting data: for a short period only;
  • Analytics and advertising data: according to each provider’s settings and your consent choices.

11. How we protect your information

We use reasonable technical and organisational measures to protect personal information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

12. Children

Solitaire Arcade is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will take steps to delete it.

13. Your rights

Depending on where you live, you may have rights to:

  • request access to personal information we hold about you;
  • request correction of inaccurate information;
  • request deletion of your information;
  • object to or restrict certain processing;
  • withdraw consent (for advertising and non-essential analytics);
  • receive a copy of your information in a portable format, where applicable.

To exercise these rights, contact us via our contact form with “Privacy request” in the subject.

Australia

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

EEA and UK

You may also have the right to complain to your local data protection authority.

United States

If you are in a US state with privacy laws, you may have additional rights regarding access, deletion, and opt-out of certain advertising-related processing. Contact us to make a request. We will update this policy with more specific US state information if and when required as our services evolve.

14. Account deletion

If you are signed in, you can delete your account from your profile page by selecting Delete account and confirming in the warning dialog. Deletion requires two steps and is not immediate on a single click.

When you delete your account, we permanently remove your account data and gameplay data we hold, including scores, progress, favourites, badges, and session history. Because sign-in is shared across the Chalky Arcade network, deletion applies to all Chalky Arcade sites tied to the same Google account — not only the site you are using.

Account deletion is permanent and cannot be undone, except for limited information we may retain where required by law (for example, anonymised server logs or records we must keep for legal compliance).

If you cannot use the profile page, you may still request deletion via our contact form with “Privacy request — account deletion” in the subject.

15. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date (11 August 2026) will change when we do. We encourage you to review this page periodically. Continued use of Solitaire Arcade after changes means you accept the updated policy.

16. Contact

Questions or privacy requests: contact form

Chalky Arcade

Operator of Solitaire Arcade